FAQ

Why should I choose PennWisp as my internet service provider?

PennWisp is locally owned and operated and has a state-of-the art network designed to give you around-the-clock internet access. To guarantee low prices and ease of service, we don't require you to 'bundle' your internet service with extras you don't need!

What service does PennWisp provide?

We provide 'fixed wireless internet', meaning that our internet is provided at a 'fixed' location, typically your home or business.

Your service is wireless. Can I use it anywhere in the coverage area?

You can use the service within the range of you wireless router in your home or office.

Is your service satellite internet?

No. Although our company uses equipment similar to satellite providers, we use terrestrial locations, which are thousands of miles closer than satellite, to provide signal to your home

Is the PennWisp network secure?

PennWisp's wireless network employs the latest and most robust wireless encryption available with state-of-the-art equipment, is PCI compliant and is constantly monitored.

Do you provide an e-mail address with your service?

E-mail is not a service that we currently provide. We suggest that you use a free e-mail provider such as GMail, iMail, or Yahoo. Should you choose to switch internet providers, you will not need to migrate your e-mail contacts and messages to a new service.

Is my account information secure?

All credit card, banking, and personal information is stored on PCI compliant servers and are audited several times per year for continuing compliance.

What is a WISP or Wireless Internet Service Provider?

WISPs use fixed wireless broadband technology to deliver the same high speeds and service of traditional broadband providers but delivered wirelessly as opposed to through buried cables. Typically, a small antenna is placed on your home or office that receives a direct signal from a WISP tower near by. Unlike technology used for cellular data, the wireless connection from your home “end point” and the tower allows for fast reliable service via a fixed wireless connection. This prevents the interrupted data experienced by cell phone users that often happen as signals bounce from one tower to another. See why PC world says WISPs are the future of Internet service.